Question 1. How Can First Vehicle Services Deliver Cost Savings To My Business Or Fleet Operation?
First Vehicle Services’ corporate buying power and aggressively negotiated parts contracts immediately improve our customers’ bottom lines. Additionally, First Vehicle Services fleet operating efficiencies can reduce fleet counts, extend vehicle lifecycles, and reduce overall costs.
Another benefit is our extensive regional and corporate management support. Your overhead costs for hiring, training, procurement, and IT personnel are eliminated because we have our own dedicated, experienced management support team that provides national and regional support.
Question 2. Tell Me About A Time When You Had To Make A Decision Without All The Information You Needed. How Did You Handle It As Fleet Management? Why? Were You Happy With The Outcome?
In many scenarios, you will not have all the information needed. The key is to make the best possible decision based on what you deem to be a sufficient amount of information.
Question 3. What Is Captive Shop Onsite Fleet Maintenance?
Fleet maintenance is performed in your facility by First Vehicle Services technicians. The facility is managed and the equipment is maintained by First Vehicle Services, ensuring that you continue to maximize the investment you’ve already made in your facility.
Question 4. If You Were Hiring A Person For This Job As Fleet Management, What Would You Look For?
Discuss qualities you possess required to successfully complete the job duties.
Question 5. Can First Vehicle Services Maintain An Entire Fleet Of Diverse Vehicle Types And Yard Equipment?
First Vehicle Services leads the fleet maintenance industry in diverse fleet experience. We have the knowledge and skill to maintain your entire fleet – from sedans, light duty trucks, emergency response units and fire apparatus to medium and heavy duty trucks, earth movers, specialized equipment, and cranes. We also maintain small equipment, as well as alternative fueled vehicles that help reduce your carbon footprint.
Question 6. What Happens To The Fleet Employees When I Outsource?
It not only makes good business sense to hire the technicians already familiar with your fleet, but we also believe it’s the right thing to do. We have an extensive fleet technician transition plan that provides training and certifications such as ASE, EVT, and other continuing education programs.
All existing employees have the opportunity to complete an interview. Our hiring process includes drug testing, background checks, and a multi-step interview process that ensures the highest quality technicians available are maintaining your fleet.
Question 7. How Would You Be An Asset To Us As Fleet Management?
Think again about the job specification and the skills needed for this role As Fleet Management. Have a paragraph prepared highlighting how you will be able to do the job and what you can bring to the team. It goes without saying that this paragraph should be positive.
Question 8. Do You Provide Maintenance Services For Public Or Private Fleet Operations?
Both. We provide customized fleet solutions to numerous types and varying sizes of fleet operations, including governments, school districts, private fleets, petrochemical, food and beverage, universities, airports, and utilities.
Question 9. Do You Handle Parts Procurement?
Yes. We have unrivalled buying power through our Corporate Purchasing Agreements with over 100 quality vendors representing 120,000 unique parts. Our procurement specialists normally achieve vehicle and parts savings of 30% or more from previous costs.
Question 10. How Do You Imagine A Typical Day Of An Employee In Our Company As Fleet Management?
Just do not say that you imagine to only walk and watch what people do. Rather try to show them your attention to details and proactive attitude to job. Mention that you would try to observe the problems, weaknesses as well as opportunities to improve the results and take measures according to it.
Question 11. What Happens To My Current And Ongoing Inventory?
We can purchase your active, non-obsolete inventory at book value prior to the commencement of the contract. All parts are then input into our proprietary Fleet Maintenance Information System and are continuously monitored for supply replenishment.
Question 12. What Types Of Situations Do You Consider “unfixable”?
Most situations are “fixable” – the ones that are not are typically related to business ethics (someone is cheating the company, someone is stealing, etc)
Question 13. How Do You Track Your Fleet Maintenance?
We have our own proprietary Fleet Maintenance Information System that monitors and provides reporting on a wide range of Key Performance Indicators (KPIs) and other critical fleet data.
Question 14. What Would Your First 30, 60, Or 90 Days Look Like In This Role As Fleet Management?
Start by explaining what you’d need to do to get ramped up. What information would you need? What parts of the company would you need to familiarize yourself with? What other employees would you want to sit down with? Next, choose a couple of areas where you think you can make meaningful contributions right away. (e.g., “I think a great starter project would be diving into your email marketing campaigns and setting up a tracking system for them.”) Sure, if you get the job, you (or your new employer) might decide there’s a better starting place, but having an answer prepared will show the interviewer where you can add immediate impact—and that you’re excited to get started.
Question 15. What Do You Do With The Existing Shop Equipment When You Are In A Customer’s Facility?
We lease your building and existing equipment. We also bring equipment of our own to make your maintenance facility as self-contained and productive as possible. We maintain your equipment using the same stringent preventive maintenance methodologies that we utilize on your vehicle and equipment fleet.
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